Shipping Policy

Welcome to VexsaNova.We are committed to delivering your orders safely and efficiently.

Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on Sundays or public holidays.

• During high-demand periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

Location	Estimated Delivery Time
India	3–7 Business Days
International	7-20 Business Days

Delivery times are estimates and may vary due to courier delays, weather conditions, customs procedures, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and selected shipping method.

Any promotional free shipping offers will be clearly displayed on the website when available.

Order Tracking

Once your order has been shipped, you will receive tracking information via email, WhatsApp, or SMS, where available 

Incorrect Address Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete addresses.

Lost, Damaged, or Stolen Packages

If your package arrives damaged, is lost in transit, or is marked delivered but not received, please contact us within 7 daysof the expected delivery date. We will work with the shipping carrier to investigate and assist with a resolution.

Contact Us

For any shipping-related questions, please contact us:

Website: vexsanova.com
Email: contactvexsanova@gmail.com
WhatsApp: 8137851340
Instagram: @vexsanova

By placing an order with VexsaNova, you agree to the terms outlined in this Shipping Policy.